ABOUT US
Prime Care Residential Services was born out of a need in the area for a Medicaid Waiver Provider, who focuses on long term care, consistent staffing, and attention to detail that our consumers so desperately need.
Prime Care’s goal is to deliver “Prime Care”. We are committed group working with you to deliver a service plan that centers around our consumers. It is this plan that sets Prime Care Residential Services apart from all other agencies. Our plans involve all team members, including our employees, working together with innovative thinking to help make our consumer goals and dreams a reality.
Prime Care is innovating, advocating, and caring.
Luke Anderson
Owner/CEO
Hello, My Name, is Luke Anderson and I am the owner of Prime Care. Prime Care was established in 2016 and has been growing tremendously. I am married to my wife Brenda of 20 years, and we have one child named Trevor. We spend a lot of time supporting him in high school sports at South Vermillion High School. As a family, we enjoy fishing and playing golf. My wife and I also have greenhouses and raise cows and pigs.
It is my mission each day to make Prime Care the best place. I strive to make a difference in our consumers’ lives and staff’s as well. We consider everyone family here and we do several activities throughout the year like picnics, fishing, rodeos, and Christmas parties. We enjoy seeing everyone at these activities.
Prime Care is committed to being the best and believes open communication between everyone is one of the keys to success. So please stop by as my door is always open.
Jennifer Sanders
Director of Human Resources
My name is Jennifer Sanders. I have been in human resources at Prime Care Residential Services since 2018 and the Director of Human Resources since 2020. I enjoy working for Prime Care and look forward to interacting with our individuals in the office, at our annual summer picnic, and Christmas party.
My husband and I grew up in Terre Haute, left for 12 years due to his time in the military, and returned with our three children in 2015. When I am not at the office you can find me watching my children play baseball, basketball, softball, and cheering.
Jill Graham
Director of Operations
Enhancing the lives of those we serve is my main priority. My name is Jill Graham. My journey with Prime Care began in March of 2022 and I am very excited with the opportunity to be a part of the company growing and expanding. I have worked in this field for approximately 20 years and can’t imagine doing anything else. In my off time, I spend time with my grandchildren, play pool, and just enjoy lazy days in my back yard (spring and fall only).
Gwen Eley
Program Director
My name is Gwen Eley . I came to Prime Care with over 20 years of experience in the industry. My first experience in the field was as a volunteer through school and as a mother of a child on the spectrum. I started out in the field as DSP and have worked in employment services , BINS analyst, as well as all levels of management. It’s my personal mission to ensure everyone is living their best life in their own community with each day as meaningful as possible.
Drema Harmon
Program Coordinator
My name is Drema Harmon and I have roughly 28 years working with individuals with disabilities. I have held many titles over the years but, no matter the title, I love this field. I am excited to be working with the Prime Care team and can’t wait to see how far we can go!
Jon Beard
Program Coordinator
My name is Jonathan (Jon) Beard and I have roughly 14 years’ experience working with people with individuals with disabilities. I volunteer my free time for the Special Olympics. I love this field. I am excited to be working with the Prime Care team and can’t wait to see how far we can go!
Neally Goodman
Senior Program Coordinator
My name is Neally Goodman. When I began in this field a few years ago, it was the most rewarding job I could imagine. I started as a DSP and was promoted into my current position as a Program Coordinator in May of 2023. I am also a student at ISU with a year left to go majoring in Psychology. Working at Prime Care has shown me how amazing it can be to come to work each day, make a difference, and love what I do!
Shannon Lockwood
Program Coordinator
My name is Shannon Lockwood. I have been working in this field since 2017 but have always enjoyed working with people who needed my help since I was a child. I take a lot of pride in knowing that I am making a difference in someone’s life each day! I recently graduated from Ivy Tech with an associate degree in Human Services, but I enjoy this line of work so much I have chosen to further my career here rather than using my degree elsewhere. I strive each day to make our consumers’ lives better today than they were the day before. Their smiles are what makes this job mean so much to me! In my free time I love traveling with my husband and our two children and relaxing at home by the pool!
Pam Allen
Program Coordinator
My name is Pam Allen and I have been in this field for 45 years. I was a PC for another company for 10 years. I have been with Prime Care as a DSP for 2 years. I like to volunteer my time helping with events for our friends. I’m excited to work alongside a great team and can’t wait to see what the next chapter brings.
Brooke Bundy
Training and Onboarding Specialist
Hello. My name is Brooke Bundy. I came to Prime Care in May of 2024 with 27 years’ experience in the Health Care Industry. I learn more every day about this industry and look forward to that continuing.
I have been married to my husband Brian since 2003 and we have one daughter, Grace. She will be starting college this fall at Indiana University.
Kristen Dinkel
Chief Environmental Person
My name is Kristen Dinkel. I came to Prime Care in November of 2024 with over 20 years of experience in Business Administration. I’m excited for my new journey and becoming part of the Prime Care Team!
I’ve been married to my husband Matt since 2001, we have 4 children that still manage to keep us busy. We enjoy spending our spare time with family and friends.
Our Story
Prime Care Residential Services was born out of a need in the area for a Medicaid Waiver Provider, who focuses on long term care, consistent staffing, and attention to detail that our consumers so desperately need.
Prime Care’s goal is to deliver “Prime Care”. We are committed group working with you to deliver a service plan that centers around our consumers. It is this plan that sets Prime Care Residential Services apart from all other agencies. Our plans involve all team members, including our employees, working together with innovative thinking to help make our consumer goals and dreams a reality.
Prime Care is innovating, advocating, and caring.
Our Mission
We strive to be the area’s premiere Medicaid Waiver Provider. It is our goal to assist those with development delays to live, work and play independently in the community.
Our Vision
It is our vision to become the Western Indiana’s leading Medicaid Waiver Provider.
Fulfillment is a right and not a privilege. Every single one of us is entitled to feel fulfilled by the work we do, to wake up feeling inspired to go to work, to feel safe when we’re there and to return home with a sense that we contributed to something larger than ourselves. -Simon Sinek
Our Culture and Core Values
Always keep our Focus on the Consumer
We understand that each consumer is a potential salesperson or critic of our business. As such, we want to turn that potential to our benefit by striving to do more than simply satisfy our consumers. We want to show them they are valued by our company’s interaction-from conversations, personal care, service and support.
Maintain our Integrity
Ours is a company built on a foundation of honesty and solid ethics. We do what we say we are going to do, and we do the right thing, not just the most profitable thing.
Put Families First
The challenges and rewards of working at Prime Care Residential Services are important to all but never at the expense of our families. We always strive to maintain a healthy balance between our lives at work and at home.
Work Hard, Play Hard, and Stay Positive
At Prime Care, we see challenges as opportunities, with a chance to always learn something new. We support each other and strive to do everything with gusto. We all work hard to make Prime Care a successful business and we remember to have some fun along the way.
Communicate
We strive to keep talking and seeking input from the people around us. No one has all the answers and success requires us to err on the side of over communication. No one has ever failed to do their job successfully due to an abundance of communication.
Check your Ego at the Door
We operate as a strong team built on personal relationships and genuine care for others and their success. As such, we win or lose through our combined effort, not through the effort of any single contributor. That understanding makes ours an organization that champions the entrepreneurial spirit and deemphasizes hierarchy and titles.